The clinical laboratory of Dr. Shterev Hospital is located in the new hospital building on the second floor. For patient convenience, there is a local registry where you can register for a study and get a username and password to check your results online.

What are the specific patient requirements for examination?

- Immuno haematology: Blood type and Rh - none.
- Haematology: ESR (RUE), PKC - 18 indicators, DCC manual, Erythrophy morph. - in the morning, do not eat or drink anything, except water, in the hours leading up to the test.
- Biochemistry: Glucose, Total Protein, Albumin, Creatinine, Urea, Bilirubin - General, Bilirubin - Direct, Acat (GOT), Alat (GPT), Gamma - GT, Alkaline Phosphatase, Alpha-Amylases - Morning, do not eat or drink anything, except water, in the hours leading up to the test.
- Electrolytes: Fe and HFA fractions, Iron (Fe), Potassium (K), Sodium (Na), Cl, Ca, Ca ++, P, Mg - in the morning, do not eat or drink anything, except water, in the hours leading up to the test. No medication immediately before sampling. Provide information to staff on substitution therapy.
- Blood coagulation and coagulation: Prothrombin index/time/INR, Fibrinogen, APTT (KKV), D-dimer, Bleeding time, Leiden's Factor V - none. Provide information to staff on anticoagulation therapy.
- Urine: Urine - Total chemical and sediment - after local toilet. First-morning urine, medium portion, separated in a sterile container.
- Serology: Syphilis (Wass), AIDS (HIV), Hepatitis B (HBsAg), Hepatitis C (HCV) - none.
- Reproductive (sex) hormones: LH, Estradiol, FSH, Progesterone - according to the scheme depending on the phase of the monthly cycle and without the administration of hormonal preparations before blood collection. Your doctor will give you the necessary instructions on which days of the month to test for hormones. More information on hormones you can find here.
- Thyroid hormones: FT3, FT4, TSH in the morning, without coffee and other caffeine-containing substances and without medication before blood is taken. More information on hormones you can find here.

How is blood sampled?

At the laboratory, the collection of venous blood for examination is performed by medical technicians with a closed blood collection system. The system consists of disposable tubes and needles and carries no risk to your health. Capillary blood collection is also performed with disposable needles, lancets, and microcapillaries. The tubes are in different colors, depending on the test indicators.
- The laboratory technician will choose a vein and place for venipuncture, aiming for minimal trauma;
- He will put a turnstile few centimeters above the intended point of puncture;
- The venipuncture place is disinfected with an alcohol solution swab - you will feel a slight prick, and then the tightening will cease - the release of the turnstile;
- After taking the blood sample, it is pressed with a swab over the injection place, and the needle is quickly withdrawn.

What is done after taking the blood sample for testing?

- press the swab firmly in place at the stabbing
- press for several minutes (about 5 minutes) to avoid hematoma formation and to restore the venous wall
- your arm should be straight (without bending at the elbow) and raised above shoulder level (this will cause vein collapse and prevent bleeding in the tissues)

Clinic Laboratory working time

Monday – Friday                                     8:00 – 18:00
Saturday, Sunday, and official holidays  8:00 – 12:00

Dear patients,

Please, after a payment in our hospital, ask at the payment department of Dr. Shterev Hospital for the receipt of your personal identification code. It is provided ONLY after completing the declaration - INFORMED CONSENT at the hospital registry.

We will ask you for your code for legitimacy in obtaining and commenting finished results, as well as for all references to performed medical care. If you do not provide us with your identification code, we cannot verify your identity. Thus we are not allowed to provide you with information via telephone or email.

Please note that the rules of the new data protection regulation do not allow medical records to be sent via email. Documents may need to be obtained remotely by courier, and a return receipt is required. The application for courier documents is made after filling in the "Application" in the hospital after legitimation.

These steps are for the protection of your data, and are implemented in terms of your interest.

If you are not provided with a personal identification code, please TELL US TIMELY IN THE HOSPITAL by contacting our team at the Information Department. A personal identification code CANNOT BE SUBMITTED TO YOU LATER THAN YOUR PHONE OR EMAIL.

You can read more information about protecting your data and getting completed examination results HERE.

Since April 16, 2019, an alternative method of PIN works as an additional legitimation. This code guarantees the security of personal data and patient secrecy.

On a subsequent visit to the Dr. Shterev Hospital, it is advisable to answer a secret question. The secret question, along with your personal identification code, serve to legitimize your communication with hospital representatives over the phone and online. In addition to this secret question about legitimation, operators will ask you additional questions related to your doctor's appointment and recent hospital visits, as well as the nature of the medical services provided. This way, you will be able to get information about finished lab results or feedback from your doctor for research and treatment.

The secret question and the subsequent communication questions are only used as an alternative method of legitimation in cases when the patient has changed his or her original PIN. The PIN is used to further secure online access to medical research. When a patient refuses to provide his or her new password, a secret question is used. It is also used when a patient has paid for medical services with a bank transfer or online and has not received the PIN code personally at the hospital cashier's desk. Changing the answer to a secret question or information about it just takes place after legitimation.

We ask all patients not to provide their individual PIN and the answer to the secret question stated at the hospital to third parties. This is the only way to make sure that you have made every effort to keep your personal information and patient confidentiality protected.

The new rules on personal data protection and patient secrecy at the Dr. Shterev Hospital are in line with the security standards put in place after the entry into force of the European Union Personal Data Protection Regulation of May 25 2018.